People Are Not the Problem
When something goes wrong, most of us respond by looking for something or someone to blame. We default into asking, “What’s wrong?” and then we commonly answer that question with either “You!” or “Me!” Judgments, criticisms, analyses, diagnoses, and power struggles...
Lead with “Yes, And…”
One of my happiest teaching memories is teaching theater and improv to 8th graders in Egypt in the late 1990s. I’ve never laughed so much while teaching in my life. One game we’d often play was built on the principle of “Yes, and…” If you aren’t familiar with this...
How to Express Appreciation
“The greatest need of a human being is to be understood, validated and appreciated” — Steven Covey It’s Thanksgiving week here in the United States, and while this isn’t a holiday that I grew up with, I do love any opportunity to luxuriate in the goodness...
How to Release Our Attachment to Outcomes
I once learned that airline pilots spend about 90% of flight time off-course. Crazy, right? But – it makes sense when you think about it: Using feedback from their on-board guidance system and from air traffic control, they constantly course correct for...
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