What (Not) to Do When Triggered

As I was helping two people work through a conflict a few weeks ago, one of them turned to me and snapped, “So basically you’re accusing me of being abusive?” I took a deep breath. “OK. Let’s slow down … first, am I understanding what you are telling me...

Including More Parts (Getting Bigger)

We lived in Germany when I was in elementary school and each year for the holidays we would visit extended family “back home” in South Africa.I’d always be just a little more grown up.Hugging and welcoming us, family would turn to me saying with glowing, love...